About Us
About Us
MCR SERVICES is a fully Bumiputera-owned company, proudly operating since 2021. With our headquarters in Bintulu and a branch office in Miri, we are strategically positioned to serve clients across Sarawak and beyond.
What MCR Stands For
M – Make It Safe We prioritize uncompromising safety, quality assurance, and successful delivery in every service we provide.
C – Capabilities We are committed to building the best team, delivering top-tier services, and being your trusted one-stop service solution provider.
R – Reliable We offer reliable, leading services that inspire confidence and bring reassurance to our clients and communities.
Our Mission
Our mission is to deliver safe, value-driven solutions with unwavering commitment, responsiveness, and excellence. We are dedicated to:
• Meeting diverse customer needs with customizable, end-to-end services
• Building and empowering the best team in the industry
• Providing a comprehensive one-stop solution hub
• Upholding a culture of reliability, leadership, and integrity
We aim not just to meet expectations—but to consistently exceed them as and where applicable.
Our Vision
We aim to be a respected and leading company in our field by delivering services that are both efficient and effective. Our dedicated team brings unwavering enthusiasm and a strong commitment to quality, continuously enhancing our offerings while focusing on our client’s priorities.
By focusing on affordability, reliability, and a customer-centric approach, we strive to provide solutions that truly meet the evolving needs of our clients.
100% Bumiputera Ownership
We are proud to be 100% locally owned and operated, with full Bumiputera ownership. Our company is registered under a trade license in Bintulu, Sarawak (BTU/BNR/1086/2021) for our headquarters, with an additional branch established in Miri, Sarawak (MRI/BNR/570/2025). We are committed to supporting Bumiputera participation and contributing meaningfully to the socio-economic development of our local communities.
Our Core Values
• Customer Centricity – We place our customers at the heart of everything we do by understanding their needs and delivering tailored solutions that add real value.
• Reliability – We deliver consistent, dependable service across all operations.
• Guaranteed Services – We stand behind the quality of our services with a strict commitment to excellence.
Our Strengths
• Strategic locations in Bintulu & Miri for efficient regional coverage
• Diverse services including car rental, inland logistics, and supply solutions
• Dedicated team with deep industry experience
• Strong local partnerships and community-driven mindset